Terms of Service

OVERVIEW

This website is operated by Zalu Cosmetics (Pty) Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Zalu Cosmetics.

Zalu Cosmetics offers this website, including all information, tools and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies and notices stated here .

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein.

If you do not agree to these Terms, you may not access the website or use any services.

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.

SECTION 1 – ONLINE STORE TERMS

By using this site, you confirm that:

  • You are at least the age of majority in your country of residence, or
  • You have given consent for a minor dependent to use this site.

You may not use our products or services:

  • For unlawful purposes
  • To violate any applicable laws or regulations
  • To transmit malicious code or harmful software

Any breach of these Terms may result in immediate termination of your access.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

You agree not to:

  • Copy, reproduce, or exploit any part of the Service without written permission
  • Use the website for unauthorized commercial purposes

All payment information is securely encrypted. Non-sensitive data may be transferred across networks as required for service functionality.

SECTION 3 – ACCURACY OF INFORMATION

We do our best to ensure that all information on our website is accurate and up to date. However:

  • We do not guarantee completeness or accuracy
  • Information is provided for general guidance only

You rely on any information at your own risk.

SECTION 4 – PRICING & SERVICE MODIFICATIONS

Prices for our products may change without notice.

We reserve the right to:

  • Modify or discontinue products or services
  • Limit availability at any time

We are not liable for any changes, price adjustments, or service interruptions.

SECTION 5 – PRODUCTS & SERVICES

Certain products may be:

  • Available exclusively online
  • Limited in quantity

We strive to display product colours and images accurately, but we cannot guarantee your device will reflect exact colours.

We reserve the right to:

  • Limit sales by region or customer
  • Discontinue products at any time

All purchases are subject to our Returns Policy.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We may refuse or cancel orders at our discretion, including:

  • Bulk or suspicious orders
  • Orders flagged as reseller activity

You agree to provide accurate and up-to-date billing and contact information.

SECTION 7 – THIRD-PARTY TOOLS

We may provide access to third-party tools “as is” without warranties.

Use of these tools is at your own risk, and subject to the third party’s terms.

SECTION 8 – THIRD-PARTY LINKS

Our website may include links to external websites.

We are not responsible for:

  • Third-party content
  • Transactions made on external platforms

Please review their policies before engaging.

SECTION 9 – USER SUBMISSIONS

If you submit feedback, suggestions, or content:

  • You grant us the right to use, edit, and distribute it
  • We are not obligated to compensate or respond

You agree not to submit unlawful, harmful, or misleading content.

SECTION 10 – PERSONAL INFORMATION

Your personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS & OMISSIONS

We reserve the right to:

  • Correct errors or inaccuracies
  • Update or cancel orders if necessary

This may occur without prior notice.

SECTION 12 – PROHIBITED USES

You may not use the site for:

  • Illegal activities
  • Harassment or discrimination
  • Spreading malware or harmful code
  • Data scraping or phishing

Violation may result in termination of access.

SECTION 13 – DISCLAIMER & LIMITATION OF LIABILITY

All products and services are provided “as is” and “as available.”

We do not guarantee:

  • Uninterrupted service
  • Error-free operation

Zalu Cosmetics shall not be liable for:

  • Any direct or indirect damages
  • Loss of profits, data, or revenue

To the fullest extent permitted by South African law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Zalu Cosmetics from any claims arising from:

  • Your breach of these Terms
  • Your violation of any law or third-party rights
SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions remain valid.

SECTION 16 – TERMINATION

We may terminate your access at any time if you violate these Terms.

All obligations prior to termination will remain in effect.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the full agreement between you and Zalu Cosmetics regarding use of the Service.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of South Africa.

SECTION 19 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the site indicates acceptance.

SECTION 20 – CONTACT INFORMATION

For any questions regarding these Terms, please contact:

Zalu Cosmetics
Email: info@zalucosmetics.co.za